Privacy Policy

Milden Pavilion [referred to as "we", "us" and "our"] is a village hall located in Milden, Suffolk. You can hire the hall for personal or public events and attend upcoming events. When you submit anything on our site, we need your personal information to help us make your experience better and determine how we can best help you.

What we collect from you when you:

Submit Any Form (Including Contact Us)

Through google forms, we may collect any of the following:

Your Full Name
Your Email Address
Your Address
Your Date Of Birth
Your Gender
Your Comment (Or Equivalent)

Hire the Pavilion Online

Through Google Forms, we collect:

Your Full Name
Your Email Address
Your Address
Your Date Of Birth
Your Gender
Your Comment (Or Equivalent)

If you do not give us access to the information above when submitting a form, we may not be able to help you in the best possible way, as the form will not submit.

When you submit a form, your data gets processed by Google which processes your personal information for the purposes you choose to agree to on the form. Google securely stores and encrypts your information when at rest or transmitted over the internet and is only accessible by Milden Pavilion user account with two-factor authentication. Google processes your personal information in accordance with its Privacy Policy and Terms.

How We Use Your Information

Milden Pavilion handles your information very carefully. We use it to:

Answer your comments and questions submitted through Google Forms on this website.
Inform you of upcoming events and news through our newsletter service.

You can request that all personal information you have provided via the contact form or newsletter will be permanently deleted.

We never sell, rent or lease personal information, nor do we exchange any personal information with other organisations.

We use a third-party data processor (mentioned above in What we collect from you when you:) to process your personal information to securely store and email responses. Use of your personal information by our data processors is limited to the internal purposes of Milden Pavilion, user account with two-factor authentication.

How Long We Hold Your Personal Information For

Your information is held by us forever until:

You ask us to delete your information
We receive information from others that you do not want us to keep your information (we will try to notify the person related before we do delete the information)
You update your information (your old information will be deleted when you update your information)

We have the right to question any requests for your information to be deleted, if it is considered to have malicious intent.

If you believe that we have accidentally deleted your information, please contact us.

Security

We do not collect any secure information such as passwords or credit/debit card details. We will only collect your name, email address and/or comment/question. This is securely held by Google and us, user with two-factor authentication.

Cookies And How We Use Them

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

When you first visit our site, a cookie notice will appear in the bottom left corner.

For further information visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Access to your information and correction

If you need access to your information, or you need to correct any details, please contact us. If you think anything is inaccurate or incomplete, please contact us as soon as you can, and we will fix any errors.

Please leave at least 21 days for us to respond.

Google Analytics

When you visit this website, Google Analytics will provide usage information automatically and Google Analytics anonymises all traffic data so personal information is not recorded. You can prevent Google Analytics from recording any data by installing the Google Analytics Opt-out Browser Add-on.

Links To Other Sites

Our site may include links to external sites. This privacy policy only applies to this website, so when you visit another website, you should read their own privacy policies.

Changes To Our Privacy Policy

We may change our policy from time to time. If you have been added to our mailing list, we'll email you if anything is different. This policy was last updated on 4 October 2021.

If You Need To Contact Us You Can:

Phone Us: 07745 170348

Email: info@mildenpavilion.co.uk